ChampConnect

Delete Specific ChampConnect Data

Champ Online Mall (Pty) Ltd, operating as ChampConnect — Botswana.

You can delete parts of your ChampConnect data and keep your account. Choose exactly what you want removed below, or send us a request by email. Both options are free.

Request by email

Email support@champconnect.co.bw from the address registered on your account, with the subject line:

Delete Specific ChampConnect Data

List the data you want removed. Identity verification may be required before we action the request.

Email a data deletion request

How long it takes

In-app deletions apply immediately. Email requests are processed within 7 days of verification.

What may be retained

Limited transaction, fraud-prevention, legal, security or financial records may be kept only where the law requires it. Those records are securely restricted, are not used for marketing, and are deleted once the applicable retention period (7 years for financial records under Botswana law) ends.

Want to remove everything?

To delete your whole account and all associated content, use the account deletion page.