Support Knowledge
Champ Program — Agent Brief
Quick reference for support agents. Use this to answer Champ Program questions consistently. Last updated: 26 June 2026.
One-line summary
The Champ Program rewards users for registering active sellers on ChampConnect. More active sellers = higher tier and bigger rewards.
Special promotion
🎉 Register 500 active sellers → WIN P2,000 (one-time cash bonus, paid after verification).
Affiliate reward milestones
There is only one position in this programme: Affiliate. Milestones are achievements, not ranks or job titles.
Base rewards for every Affiliate
- 20% commission on referred seller subscriptions
- P3.33 per referred seller with at least one active listing
- Affiliate dashboard with referral link and QR code
- Monthly payouts (minimum BWP 50)
Milestones
- 50 active sellers — free airtime reward
- 300 active sellers — voucher award plus official ChampConnect T-shirt
- 500 active sellers — P2,000 special promotion, paid after verification
- 700 active sellers — invitation to a leadership review interview
What counts as an 'active seller'
A referred user who (1) completes registration AND (2) publishes at least one listing.
Self-referrals, duplicate accounts, and inactive sign-ups do not count.
Rules & conditions
- Only active sellers count toward milestones.
- Self-referrals and duplicate/fake accounts are disqualified.
- Milestones are achievements — Affiliate is the only position in this programme.
- Payouts are monthly via mobile money or bank transfer.
- ChampConnect may verify referrals before paying promo rewards.
- Milestone progress is recalculated automatically from the active-seller count.
How a user joins
- Sign up on ChampConnect.
- Open the Affiliate dashboard at
/affiliate. - Copy the referral link or share the QR code.
- Track active referrals and tier progress on the dashboard.
Common questions (canned answers)
Q: When do I get the P2,000?
After you hit 500 verified active sellers. ChampConnect verifies the referrals, then pays out via mobile money or bank transfer.
Q: My referral signed up but doesn't count — why?
They must publish at least one listing to be counted as active. Ask them to post a listing, then the count updates automatically.
Q: What happens at 700 active sellers?
You are invited to a leadership review interview with the ChampConnect team. Your position stays Affiliate — milestones are achievements, not new titles.
Q: When are payouts made?
Monthly, with a minimum payout threshold of BWP 50.
Q: Can I refer myself or use multiple accounts?
No. Self-referrals and duplicate/fake accounts are disqualified and may result in removal from the program.
Escalation & contacts
- Email: support@champconnect.co.bw
- WhatsApp: +267 71 477 419
- Public page: /champ-program